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Your Technology, Our Experts
IT Services & Solutions
Unlock new levels of productivity and secure your business with a custom-tailored IT (Information Technology) strategy designed to safeguard your data and minimize downtime.
IT Services that let you focus on running your business.
Your technology infrastructure is the backbone of your business, don’t leave it’s reliability up to chance. Outsourcing IT services allow to get the monitoring, maintenance, and support your technology needs without taking any more of your valuable time or causing unnecessary headaches.
Our team of technical experts (sometimes they seem more like wizards) don’t give you a generic strategy that end in lackluster results. They get to know you and your organization, learning everything they can about your IT infrastructure and business model, before creating a customized plan to help boost efficiency and increase cyber resilience.
In other words, we care.
Increase Employee Productivity
Elevate your business with IT solutions that optimize operations and boost productivity. Stay ahead of the competition with strategies that drive efficiency and reduce costs.
Protect Your Data
Defend your business with cutting-edge cyber security that keeps your data untouchable. Outsmart threats with proactive monitoring and advanced protection strategies.
Reduce IT Costs
Cut your IT costs without compromising performance. Streamline your infrastructure with efficient solutions that save money and maximize value.
IT Solutions & Services that support your business goals.
Can outsourced IT services truly eliminate technology headaches, ease worries about cyber threats, and give you back your most valuable resource—time? Absolutely. That’s exactly what our team of IT experts is dedicated to delivering, so you can focus on what matters most: growing your business.
How much do Outsourced IT Services cost?
The short answer is—it depends.
The cost of outsourced IT services depends on factors such as the size of your business, the complexity of your IT infrastructure, and the level of IT support required. Businesses may need services like cloud computing, data backup, network monitoring, cybersecurity solutions, and managed services, which can affect pricing. In general, outsourcing IT can provide better value compared to hiring an in-house team, as it allows you to leverage advanced technologies, tools, and expertise without the overhead costs.
At Thompson Tech, we customize our IT solutions to meet your organization‘s unique needs and budget. Whether you need remote monitoring and management, cybersecurity risk management, or a comprehensive disaster recovery plan, we offer cost-effective options to minimize downtime, improve efficiency, and protect your systems from threats like ransomware and data breaches. Contact us for a free consultation to discuss your IT service management needs and determine the best solution for your business.
Can I do it myself?
While it’s possible to handle basic IT tasks internally, managing a full IT ecosystem, including network security, endpoint detection and response, and data management, requires advanced expertise, tools, and constant vigilance. Without proper cybersecurity awareness training and systems like firewalls, intrusion detection systems, and vulnerability assessments, businesses are at greater risk of cyberattacks, data loss, and downtime. DIY approaches can also fail to meet regulatory compliance requirements, creating potential legal liability.
With Thompson Tech, we act as your trusted IT managed service provider (MSP). Our team provides managed IT support and security services to protect your infrastructure while ensuring maximum productivity and scalability. With cloud management, patch management, and 24/7 help desk services, we handle the complexities of IT service management so you can focus on running your business without worrying about security threats or system failures.
I feel lost. Is dealing with IT always this confusing?
For many businesses, navigating the world of information technology can feel overwhelming. From cloud services, network security, and data storage to avoiding cyber threats like phishing and malware, the landscape is constantly evolving. A lack of understanding can lead to inefficiencies, vulnerabilities, and costly data breaches. However, IT doesn’t have to be confusing when you work with the right IT solutions provider.
We specialize in simplifying IT for our clients. Our team provides clear, actionable strategies for cyber resilience, digital transformation, and risk management. By leveraging tools like remote monitoring, cybersecurity solutions, and cloud computing security, we ensure your systems are secure, compliant, and optimized for success. With our managed IT services, you’ll feel confident and in control, knowing you have a team of experts supporting your technology needs.
How do I pick an MSP/IT Service Provider?
Choosing the right managed service provider (MSP) is critical for your organization’s security posture and operational success. Look for an MSP with expertise in managed security services, network support, cloud computing, and IT infrastructure management. A reliable provider will take a proactive approach to risk assessment, vulnerability management, and endpoint security while ensuring compliance with regulations.
We focus on delivering managed IT services tailored to your business needs. Our team of certified professionals handles everything from cybersecurity consulting, penetration testing, and disaster recovery planning to 24/7 help desk IT support. With 30+ years of experience, we offer scalable, reliable IT solutions to protect your data, minimize downtime, and ensure your business stays ahead of evolving cyber threats.
How long does it take to get started?
The time it takes to get started with an IT services provider varies depending on the complexity of your IT infrastructure, systems, and specific requirements. Onboarding typically involves tasks such as vulnerability assessments, network monitoring setup, and implementing data security measures like backup solutions and endpoint security. A good provider will prioritize a seamless transition to minimize disruption and ensure immediate support.
At Thompson Tech, we streamline the onboarding process to get your business up and running quickly. After an initial risk assessment and consultation, we design a clear IT solutions roadmap. Our team handles everything from server setup, cloud services deployment, and cybersecurity solutions to integrating help desk services and remote monitoring and management tools. Most businesses can begin benefiting from our managed IT services within days, allowing for a smooth transition and immediate improvements in performance and security operations.
IT Solutions
Stop letting IT challenges and technology frustrations slow your business down—unlock your full potential with our expertly tailored IT Solutions that keep your systems secure, efficient, and running smoothly.
Managed
Services
Simplify IT and boost productivity with our Managed IT Services. From help desk support to cybersecurity and cloud solutions, we keep your infrastructure secure, reliable, and optimized so you can focus on your business.
IT
Support
Get fast, reliable IT Support whenever you need it. Our hourly, “break-fix” IT Services provide expert troubleshooting, fixes, and technical assistance on-demand to keep your business running smoothly.
VoIP Phone
Systems
Upgrade your communication with our VoIP Phone Systems. Designed for flexibility, reliability, and crystal-clear calls, our solutions keep your team connected and your business running smoothly—whether in the office or remote.
Compliance
Audits
Protect your organization with our Compliance Audits service. From running thorough gap analyses to verifying security policies, we help you stay aligned with regulatory requirements, reduce risks, and maintain credibility.
Why Thompson Tech?
With over 25 years of experience, we bring deep technical expertise and a personalized approach to every client. Rather than offering one-size-fits-all solutions, we take the time to understand your unique challenges, goals, and workflows to deliver tailored IT solutions that drive efficiency, security, and growth. From managed IT services to business automation, we empower your business with technology that improves operations, reduces risks, and enhances productivity.
What sets us apart is our proactive approach. Instead of reacting to problems, we focus on preventing them with continuous monitoring, advanced cybersecurity measures, and efficient IT management. Whether it’s optimizing your systems, securing your network, or automating processes, we provide reliable solutions that reduce downtime and help your team perform at their best.
Choosing us means choosing a partner committed to your success. We combine cutting-edge technology, proven strategies, and a responsive support team to deliver results you can count on. With our expertise on your side, you’ll have the confidence to tackle challenges, embrace growth, and stay ahead in a rapidly evolving digital world.
Fast and Reliable
In today’s fast-paced digital world, speed and reliability are critical for your IT infrastructure. Our team specializes in rapid troubleshooting, remote monitoring and management, and proactive network support to reduce downtime and keep your systems secure. Whether you’re dealing with a data breach, a vulnerability, or simply need quick access to expert IT support, we deliver dependable solutions designed to maintain your business’s productivity. With advanced tools like endpoint detection and response and help desk services, you’ll always have reliable support when you need it most.
Local
As a locally owned and operated company in Burley, Idaho, we bring a personal touch to managed IT services. Our deep understanding of the region allows us to provide tailored IT solutions that address the unique needs of businesses in the area. Whether it’s cloud management, cybersecurity risk management, or VoIP systems, we deliver solutions that work for your community and your business. Being local means faster response times, on-site IT support, and a partner who truly understands your goals, challenges, and regulatory requirements.
Client Driven
Your success drives everything we do. By focusing on your specific needs, we design customized IT solutions that enhance your IT infrastructure, improve cybersecurity, and align with your business objectives. From proactive risk management and vulnerability assessments to optimizing cloud computing and automating workflows, we prioritize your goals every step of the way. Our client-first approach ensures transparent communication, fast response times, and scalable solutions that grow with your business, helping you stay ahead in a constantly evolving technology landscape.